Returns & Exchanges

At endota spa, we want you to be completely satisfied with your purchase; if a product is faulty or does not meet your expectations, you can return it within 30 days of purchase. Please ensure items are in their original condition and packaging to qualify for a refund or exchange.

1

Contact Customer Care

Email our support team with your order number and reason for return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all seals are intact unless the product is being returned due to a reaction or fault.

3

Ship the Items

Affix the provided return label to your parcel and drop it off at any authorized postal service location.

4

Processing & Refund

Once your return is received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing